Cinapsis replaces all written GOS 18 eyecare referrals previously sent via the GP.
If the patient is not registered with the GP or you cannot find them on Cinapsis, please refer them via the traditional route.
If the patient requires referral to two separate ophthalmology clinics we recommend that you send the most urgent clinic on Cinapsis and then make it very clear within the body of the referral that the patient also needs to be seen in another clinic.
It’s recommended that you locate the patient on the Cinapsis system before they leave your practice in case their name, or spelling of their name, doesn’t fully match what’s recorded on the NHS spine.
If the patient has the NHS app or a copy of their medications use their NHS number to look them up.
The Patient’s Referral Status on Cinapsis is updated by Triage team when they have allocated an appointment, so don’t panic if routine referrals are not processed for 3-5 days.
Use the Cinapsis help bubble 
if you’re not sure of anything.